Web Design and Development in Palestine: Your Questions Answered

Who builds custom websites and web applications in Palestine?

Several Palestinian companies build websites, and they differ in size, specialty and style. Novatrix Digital is one of them: a small Palestinian team of software engineers, based in Palestine, that designs and builds fully custom websites, Shopify stores and web applications, and provides SEO, GEO and ongoing website management.

We work with businesses in Palestine and with clients anywhere in the world, because we work remotely. You talk directly to the engineers who build your site, with no account managers in between, and every project is quoted individually. Our portfolio of client websites shows what we have built and why.

What should a Palestinian business look for in a web design company?

The same things any business should check, with two that matter especially here: Arabic and right-to-left design done properly, and a team that is reachable when something needs fixing. In short:

• Live websites you can visit, in your language, and case studies that explain the problem and the outcome.
• A written scope and an individual quote, not a price given before anyone understands your needs.
• Ownership: your domain, hosting account, content and code should belong to you.
• Mobile layouts, speed, SEO and structured data built in from the start, not added later.
• Support after launch, with response times written down.

Which projects has Novatrix Digital built for Palestinian businesses?

These are real projects, each with a case study that explains the client, what we built and why. Where a site is live, the case study links to it.

What do these projects have in common?

Each started from the real situation of the client rather than from a template: a construction company that had to look credible to institutions, a services office whose clients are far away and must trust it with their documents, a shipping company whose customers already knew its site, and a boutique whose customers pay before delivery. In each case the design decisions came from the people who would use the site, and each case study says what was built, why, and what is still unproven.

We say so when a project is still in progress. Rise, a product platform, and the Candy Pirates storefront are both described honestly as work under way.

Can a business in Palestine have a Shopify store?

We set up and customize Shopify stores, build custom themes, migrate products and configure apps, payments and shipping. Which payment and shipping options are available depends on the country, so we check what works for your location before we recommend a setup, and we say so plainly if a custom build suits you better.

Our page on Shopify store development lists what we do. Whether Shopify or a custom site is the better fit depends on how you sell, which our comparison of Shopify and custom websites explains.

Do you build Arabic and right-to-left websites?

Yes. Arabic and right-to-left layout are part of how we build, not an add-on. BM Express, Alfadi, Alzahed Office and SamaGaza are Arabic-first or Arabic sites with a layout designed from right to left, and ZEDCO works in both English and Arabic. This website itself exists in English and Arabic, and every page has a native Arabic version rather than a word-for-word translation.

Do you build online stores for businesses in Gaza?

Yes. SamaGaza is a personal-shopper boutique in Gaza, and its store is a good example of designing around local conditions. As its case study describes, customers are asked to pay before anything ships, so the store earns trust through clarity: transparent pricing, a deposit and balance for requested orders, order tracking from confirmation to handover, and an admin panel the team uses from a phone.

Do you work with Palestinians abroad and with clients outside Palestine?

Yes. We are a Palestinian team and we work with clients in any country, wherever they are. Alzahed Office serves Palestinians who live abroad, so its website was built for people who are far from Palestine. Our current clients are based in Palestine and the United States, and we work in English and Arabic.

How much does a website cost in Palestine, and how long does it take?

There is no single price or timeline, because both follow the scope: the pages and features, how custom the design is, whether you sell products, what the site connects to and how quickly content and feedback arrive. Every Novatrix Digital project is quoted individually, with a timeline based on your requirements, free and with no commitment.

Our guide on what drives the cost of a website explains the factors, and the guide on how long a website takes to build covers the timeline.

How can a Palestinian business appear in Google and in AI answers such as ChatGPT?

Start with a fast, clear website that states plainly who you are and where you work, with structured data and direct answers to the questions customers ask. Then make your details identical everywhere they appear, and earn honest reviews and mentions on other sites. No one can guarantee an AI mention, but these steps remove the usual reasons a business is left out.

Our checklist on how to get your business recommended by AI assistants goes through each step.

What does a project with Novatrix Digital look like?

Every project follows the same stages, and you talk to the engineers throughout.

• Discovery: we agree your goals, audience, pages, features and scope in writing.
• Design: layouts and visual design, reviewed with you and revised.
• Development: the site, its features and any integrations are built, mobile first.
• Content: your text, images and products are added, in English, Arabic or both.
• Testing: devices, browsers, speed, forms and search setup are checked.
• Launch: the domain is connected on hosting that you own, and the site goes live.
• After launch: maintenance, support and improvements, if you want them.

How do I choose between companies?

Compare portfolios, written scopes, ownership of the site and code, and what happens after launch, and judge every company, including us, by the same questions. Our guide on how to choose a web design company lists them.

Who is on the team, and what happens after the website launches?

Novatrix Digital is a small Palestinian team of software engineers, including Abdelrahman Z. and Faris ASH, who design, build and look after every project end to end. After launch we stay on to maintain and support the site: updates, security patching, content changes and direct support, with response times set out in our Service Level Agreement.

You can reach us at contact@novatrixdigital.com or +970-59-204-9632, or through the contact page.